[Resolved] Reset Button in Filter Not Working when filtering Taxonomies

[Author]

Posts

[steve hampton]

I am trying to: Filter custom posts by taxonomy using views. Once I filter a view and try to reset the filters, it won't reset.

Link to a page where the issue can be seen: hidden link

I expected to see: the reset button work, and go back to no filters selected.

Instead, I got: the same filtered results page reloading when I hit reset

[Luo Yang]

Dear Steve,

Thanks for the details, I can see the problem in your website, after click the button "Clear", the item "Queen Mum™ Agapanthus" disappear.

Please check this: edit post "Queen Mum™ Agapanthus", make sure there have already setup the field/taxonomy value for both field;
a) Plant Brand
b) Plant Types

And test again,

[steve hampton]

Both have the Taxonomies set.

This may be the issue why I am having trouble, there are two custom category taxonomies setup for this custom post type "Brand" and "Plant Type"

Is that causing the issue?

[Luo Yang]

The problem is very strange, please try these in your website:
1) deactivate other plugins and switch to wordpress default theme, and test again
2) If the problem persists, please provide a database dump file(ZIP file) of your website in below "private detail box", I need to duplicate same problem and debug it in my localhost, thanks

[Luo Yang]

Thanks for details, I can duplicate the same problem.
Here is what I found:
1) the problem page is a archive page of post type "introductions"
hidden link

2) But you display the items with a normal view "Introductions General", ID 290

Normal view does not work as expected within the archive page, so the problem occurs.

I suggest you edit the layout "Layout for Introductions", ID 289, do these:
1) remove view cell for "Introductions General"
2) replace it with a wordpress archive cell, and you can also setup custom search form in the wordpress archive.
More help:
https://toolset.com/documentation/user-guides/wordpress-archive-cell/
https://toolset.com/documentation/user-guides/front-page-filters/

[steve hampton]

Thank you, the wordpress archive was what I was missing. I've set it up and the filters are working perfectly as is the reset button.