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[Resolved] Repeated section

This support ticket is created 5 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 14 replies, has 2 voices.

Last updated by Francisco Ramón Molina Busquiel 5 years, 3 months ago.

Assisted by: Minesh.

Author
Posts
#1303487
bug06-01.png
bug06-02.png

Hi,

I have created a new type with Toolset ("Impresoras").
When I am in a post of that type, 2 sections of the field group ("Grupo de campos para impresoras" are shown to me. A correct section with all the fields inside and another section that is the same but empty.

Look at the screenshots.

Thanks for your help.

Regards,
Francisco R.

#1303527
#1303529

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Please update us with your findings.

#1303531

A question. Is debug connected in this sandbox site?
define( 'WP_DEBUG', true );
define( 'SCRIPT_DEBUG', true );

#1303535

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've installed and activated the following plugin on sandbox site:
=> https://wordpress.org/plugins/so-turn-on-debug/

If the issue occurs then you will be able to see the duplicate custom field group.

#1303567

I cannot reproduce the problems, but the sandbox is not identical to my site, for example, I have Woocommerce and WPML Woocommerce Multilingual installed, I have Toolset Blocks. I no longer know what to do to reproduce the problems. 🙁

But if the other problem occurs, an error occurs when entering type "Impresoras". I would see it?

Curiously there are 2 repeated groups, the "Impresoras" and the "Fabricantes", which are the groups that are related with your option "RelationShips".

#1303569

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

You are free to install all required plugins but as you do not know how to reproduce it - I can not do much here, hope this understandable.

#1303573

Curiously there are 2 repeated groups, the "Impresoras" and the "Fabricantes", which are the groups that are related with your option "RelationShips".

But if I delete the duplicate record again and the duplicate record reappears, what do I do?

#1303575

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

This is really strange. do you know even when you see the custom field group repeated?

I suggest, first, try to resolve that WPML duplicate entry issue and check if that fix the issue automatically. If No, I need duplicator package of your install.

More info:
https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

#1303581

Well, then I'll see if they respond to the WPML forum ticket and manage to solve the problem.
The Duplicator plugin was installed by Shane, so it is on my site.
When I get some support from WPML I will tell you something.
Ok?
Or do you want me to give you access to my site?

#1303585

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Yes, thats fine. Please update me if you able to resolve WPML issue, this duplicate custom field group issue resolved automatically or not.

Try to delete the existing empty custom field group once WPML issue is fixed and they try to re-save the custom field group which is having the fields. So at least we can know when duplicate empty custom field group is created. Additionally, if you work in this current timezone if you want I will pass this ticket to Shane. As In a couple of hours I will close the shift.

#1303587

All right. As you think is better.

#1303589

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

ok - Please reply here once WPML issue is fixed and try to follow the steps I shared here:
=> https://toolset.com/forums/topic/repeated-section/#post-1303585

Then we will see whats good option.

#1308175

Hi Minesh,

It seems that the problem has been solved from WPML. For now I leave the ticket open.

Thanks for your help.

Regards,
Francisco R.

#1309153

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Great - please feel free to close the ticket when you think the issue is fully resolved.