[Resolved] remove shortcode in relevanssi excerpts
This support ticket is created 3 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.
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I take it you are using a page builder such as Divi, editing pages with the page builder, and inserting dynamic content into the page content via shortcodes.
Except, because of certain compatibility issues Toolset introduced a custom form of shortcode, using the {!{...}!} format instead of normal square brackets, and Relevanssi doesn't recognise the custom format as shortcodes and they are not expanded.
I think the only way to resolve the problem would be to edit the content where you have inserted these custom shortcodes and replace the custom format with normal square brackets. I expect that they will then be expanded when displaying the excerpts.
You'll want to verify that they stilll work as expected in the original context.