Skip Navigation

[Closed] Relevanssi search in custom WYSIWYG fields not working

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: 

This topic contains 5 replies, has 2 voices.

Last updated by Shane 4 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#1561527

Hi,

I'm trying to integrate Relevanssi into a website because the search function needs to be able to search in custom fields. I followed the steps using the documentation but it doesn't seem to work (Added the custom fields that I want to index, build the index).

Link to the website in development: hidden link

I can provide login credentials if necessary.

Thanks in advance,
Niek

#1561611

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jef,

Thank you for getting in touch.

Is this a search based on the default search option that comes with wordpress or is it a view built search ?

Please let me know.

Thanks,
Shane

#1561615

Hi Shane,

It's just the default WordPress search.

#1561843

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jef,

Seeing that you've look at the documentation on this i'm assuming that you've set it up correctly as you.

However if you may not have looked at the correct documentation then this would be the correct one below.
https://toolset.com/documentation/user-guides/views/searching-texts-custom-fields-views-relevanssi/

In a case where its not searching the custom fields then I would recommend that you get in touch with the relevanssi support team to see if they have a solution for this.

They will be the best persons to check to see if you've had your fields indexed correctly.

Thanks,
Shane

#1562469

I followed the steps in the documentation again and it doesn't seem like I made any errors. I'll get in touch with the Relevanssi support and get back to you if necessary.

Thanks for the help!

#1562749

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jef,

Great as soon as you get a response please let me know.

Looking forward to hearing from them on this.

Thanks,
Shane

The topic ‘[Closed] Relevanssi search in custom WYSIWYG fields not working’ is closed to new replies.