Hi,
As I do not have the details for the relationship, I suggest that you do the general tests below:
Check the issue on a minimal installation
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
Verify the Relationship Setup
Ensure that the relationship between "Universities" and "Degree Programs" is correctly established:
Relationship Type: Confirm whether it's a one-to-many or many-to-many relationship, depending on your requirements.
Connection: Navigate to the specific "Degree Program" (e.g., "Doctor of Physiotherapy (DPT)") in the backend and verify that it's connected to "Ibadat International University, Islamabad."
Intermediary Post: If you're using a many-to-many relationship with an intermediary post, ensure that the intermediary post is published and correctly links the two entities.
Check the View Configuration
Review the View responsible for displaying Degree Programs:
Query Filters: Ensure that the View is set to display related "Degree Programs" for a given "University." If you're using a relationship filter, confirm that it's correctly configured.
Post Status: Verify that the View includes posts with the appropriate status (e.g., "Published").
Pagination and Limits: Check if there are any pagination settings or limits that might restrict the number of displayed items.
Inspect Post Statuses
Ensure that the "Degree Program" posts are published:
Navigate to the "Degree Programs" post type in the backend.
Confirm that the specific programs (e.g., "Doctor of Physiotherapy (DPT)") have the status set to "Published."
Unpublished or draft posts won't appear on the front-end.
Review Access Control Settings
If you're using Toolset Access or another access control plugin:
Ensure that the current user role has permission to view the "Degree Programs" post type.
Check if there are any content restrictions based on user roles or other criteria.
Examine Conditional Display Logic
If you're using conditional blocks or shortcodes to display content:
aglaw.psu.edu
Review the conditions to ensure they don't inadvertently exclude certain "Degree Programs."
Test by temporarily removing or modifying conditions to see if the missing programs appear.
Test with a Simplified View
To isolate the issue:
Create a new View that lists all "Degree Programs" without any filters or conditions.
Place this View on a test page to see if the missing programs appear.
If they do, the issue likely lies within the original View's configuration
---------
Those are all the points that I could think of that might cause the issue.
Thanks.
