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[Resolved] Relationships in dashboard under Toolset is not working

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by a.e.a.m.S 6 years, 6 months ago.

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#952213

I am trying to: Click on "Relationships" in the dashboard under Toolset but the progressbar keeps spinning.

Link to a page where the issue can be seen: Website is under construction

I expected to see: A page where you can add relationships between different custom posts.

Instead, I got: A spinning progressbar

#952219

There are a lot of JS errors, and eventually underlying PHP errors on that screen.
They are related to Toolset but may be due to other things.

I would suggest to check if:
- disabling other plugins helps
- using another theme helps
- using fresh Toolset (freshly downloaded) helps
- WP Debug shows any errors (https://codex.wordpress.org/WP_DEBUG)

==> Please backup your site if you do this on the live site.

If then the issue is not solved, please allow me to either grab a copy of the site, or send me a copy of it:
https://toolset.com/faq/provide-supporters-copy-site/

#955408

Hi Beda,

I have made a copy of the site and placed it under a "live" domainname of the client, they have a Hostingaccount from the Antagonist (Dutch hostingcompany) that let them use multiple websites, relations in Toolset is now working, after clicking on "Toolset>relationships" it now opens the relationships page. 🙂

It seems that when i use the "Alvast Online" option from the Hostingcompany Antagonist to allow using a website with a domainname that is not yet active or not yet moved from the old to the new hosting, Relationships will give me problems.

I have to take that in account for now.....