[Closed] Relationships dont work correctly

[Author]

Posts

[avansisI-2]

Hello,

I have a relationships rule created between twto custom types on one-to-many mode.
I set up 1 custom type - 1000 second custom type but Toolset created 1223

Do you know why it doesnt work?

Thank you

[Shane]

Hi Avansis,

I'm not sure I understand the query fully.

Can you perhaps provide a bit more details so that I can understand the issue better?

Thanks,
Shane

[avansisI-2]

Hi Shane,

I have established a relationship (I attach the image) between two custom types: campaign bonos and bonos.

It is set so that the limit is 1000 bonos, but for some reason 1223 have been created exceeding the limit.

Do you know why it is failing?

What information would you need to know?

Thank you so much

[Shane]

Hi Avansis,

Not sure why it is failing at this point.

In order to give a definitive answer as to why I would need to check the site and the relationship further for you.

I've enabled the private fields so that I can have a look to see what is happening here.

Thanks,
Shane

[avansisI-2]

Hello Shane,

Sorry but i cant give you our credentials because we dont have a preproduction version.

As soon as we have it a preproduction version, i will gave you credentials.

Sorry
Thank you so much

[Shane]

Hi Avansis,

Here are the private fields so as soon as you setup the test site you can send me the credentials and i'll have a look.

Thanks,
Shane

[Shane]

Hi Avansis,

Unfortunately i'm unable to access the site through the link that you've provided.

However you can provide me with a copy of the site itself so that I can investigate the issue on my end.

To do this please follow the instructions in the link below.
https://toolset.com/faq/provide-supporters-copy-site/

Thanks,
Shane

[avansisI-2]

Okay Shane,

How i can share you our website copy?

Which cloud do you prefer?

[Shane]

Hello,

You can share it with me using Google Drive.

I've enabled the private fields once more for this.

Thanks,
Shane

[Shane]

Hello,

I've requested access for the shared file.

Please let me know once the access has been granted.

Thanks,
Shane