Relationship meta-box has disappeared

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This topic contains 1 reply, has 1 voice.

Last updated by heinP 1 week, 4 days ago.

Assisted by: Minesh.

Author

Posts

September 9, 2025 at 12:11 pm #2824104

heinP

I am trying to: in Toolset Types 3.6.1, i made a wrong relationship record, and I am trying to disconnect the relationship

Link to a page where the issue can be seen: in the backend, for event : hidden link, contains 4 links to 'pictures' custom post type, and one of them is wrong: picture ID 571 is wrongly connected to event 739

you still have login credentials to my site in this ticket:
hidden link

I expected to see: the meta-box where I could 'disconnect' the relationship, as before.

Instead, I got: no meta-box, meaning I cannot disconnect the relationship record to correct my faulty connection

September 10, 2025 at 5:47 am #2824198

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked and it seems you already disconnected the wrongly connected post. I do not see picture ID 571 within the post relationship box.

September 10, 2025 at 7:07 am #2824209

heinP

Someone else was working on the database, and it seems he put back a restore yesterday.

All the work I did yesterday has disappeared, explaining why you did not see the 571 picture.

Let's close the ticket, I will open a new one, if the problem persists.

Thank you