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[Waiting for user feedback] Relationship data in the backend not showing anymore

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This topic contains 4 replies, has 1 voice.

Last updated by Christopher Amirian 15 hours, 53 minutes ago.

Assisted by: Christopher Amirian.

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#2831135
Screenshot 2025-10-28 at 10.31.28.png

Tell us what you are trying to do?
I have an issue with my relationship linked post types in the backend. They are not showing up anymore in the list. But they are showing up in the 'total items' at the bottom.

I think this happend after i deleted an intermediate post type in this relationship (venues > events).
I also cannot 're link' or 'unlink' a venue from an event this way.

On the frontend all the relationships still exist and are workin correctly.

What is the link to your site?
hidden link

#2831154

Christopher Amirian
Supporter

Languages: English (English )

Hi,

Welcome to Toolset support.

From what you wrote, this started right after deleting the intermediary post type that belonged to the Venues <> Events relationship.

That’s the key: if that relationship was created with an intermediary post type (to store extra fields), removing that CPT breaks the admin metabox UI.

The front-end still works because the associations are stored in Toolset’s relationship tables, but the admin list (the “Related items” box) can’t render rows without the intermediary definition — so you see a total count but an empty list and you can’t link/unlink.

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Confirm the relationship uses an intermediary:
. Go to Toolset → Relationships, edit the Venues<> Events relationship.
. If it shows an intermediary post type (and likely flags it as missing), that’s your issue.
- Re-create the intermediary post type:
. Go to Toolset → Post Types → Add New and create the intermediary CPT again (use the exact same slug it used to have, if you remember it).
. Return to Toolset → Relationships → Venues ↔ Events, make sure that intermediary CPT is selected, Save.
. Edit any Event post → in the Relationships box, click the gear icon → press Refresh. The related Venues should list again; link/unlink will work.
- Clear caches / resets

Thanks.

#2831175

Okay thank you for this solution.

If i don't know the exact slug, can i look for it somewhere in log files or in de database?

#2831182
Screenshot 2025-10-28 at 15.07.58.png

ah wait im sorry

The issue is in the Venue Event [Relationship], but thats a one to many relationship.

#2831203

Christopher Amirian
Supporter

Languages: English (English )

Hi,

I am confused. Now that it is Venue which is a 1-many relationship. then what is the issue in the first place? As there is no intermediary post type available in 1:many.

Thanks.