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[Resolved] Registration key not working

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 1 reply, has 1 voice.

Last updated by Amanda 3 years, 10 months ago.

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#2170063
ToolsetScreenshot.JPG

Tell us what you are trying to do? Toolset is saying it is expired but the renewal went through yesterday. I tried to enter the registration key in WordPress and it says, "Invalid site key for the current site." I copy and pasted it directly from my Toolset account so I know the case of each letter is correct.

Is there any documentation that you are following? No.

Is there a similar example that we can see? I've attached a screenshot of the error I receive when trying to enter the key.

What is the link to your site? hidden link

#2170083

My issue is resolved now. Thank you!