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[Resolved] Registered but can't update

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 4 replies, has 2 voices.

Last updated by yael-kelliR 3 years, 3 months ago.

Assisted by: Jamal.

Author
Posts
#2166513
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I am trying to update Toolset plugins on this site; it shows that I registered it successfully on the main page but on the plugins page it still says I need to register the site

#2166611

Hello and thank you for contacting Toolset support.

The plugins on the screenshot are WPML plugins, and they need to register a key for WPML in https://wpml.org/account/sites/
The Toolset key will not work for WPML plugins.

I hope this helps. Let me know if you have any questions.

#2166617
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Yes, my mistake. I am trying to update WPML plugins and I have registered the staging site. Still no updates available.

#2166627
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My mistake. I am trying to update WPML plugins on the site and I have added it to the WPML account sites. Still can't update plugins.

#2166637

My issue is resolved now. Thank you!