Skip Navigation

[Resolved] Redirection loop

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by marcialB 1 year, 9 months ago.

Author
Posts
#2574929

Hi there

When opening taxonomy archives, I get a redirect loop error. It happens with hidden link and hidden link but not with hidden link.

For all other CPT and taxonomies, it works fine too (e. g. hidden link).

Toolset and everything else is up to date, all caches have been emptied.

Do you know what might cause this?

Thanks

#2576203

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

There seems to be a wrong redirection going on that you need to find the source for. Maybe something added in the redirection plugin settings that you use.

But I suggest that you start with the troubleshooting steps below:

- IMPORTANT STEP! Create a backup of your website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Kindly get back to us with the result.

Thanks.

#2577109

Hi Christopher

Ah yes, you are right. I had to adjust the regex in one of my redirection rules to exclude the taxonomies.

Thanks a lot for the hint in the right direction!