redirect_url_fail doesn't work

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Toolset Forms

This topic contains 3 replies, has 2 voices.

Last updated by katjaL 3 years, 9 months ago.

Assisted by: Shane.

Author

Posts

February 25, 2021 at 9:49 am #1966477

katjaL

I have the login form and I'm trying to redirect the user if she/he inserts wrong credentials. My shortcode is like this:

[wpv-login-form redirect_url="hidden link" redirect_url_fail="hidden link" allow_remember="true" remember_default="true"]

I tried also relative path "/try-login-again" for the fail url, but it didn't work either. The user was redirected to WordPress login page hidden link

February 25, 2021 at 6:32 pm #1967131

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Katja,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the site so that I can check on this one for you ?

I've enabled the private fields for your next response, also please let me know the page where the login form is so that I can test this out as well.

Thanks,
Shane

March 2, 2021 at 8:58 pm #1972779

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Katja,

I did a quick test of the login form and saw that it was redirecting to the default wordpress login on fail.

I would like to rule out the possibility of a plugin conflict, so I would like for you to temporarily disable all your non-toolset plugins and try again.

Once you've done this please let me know. If the issue still remains I will proceed to grab a copy of your site so that I can perform some further debugging steps locally.

Thanks,
Shane

March 2, 2021 at 9:22 pm #1972853

katjaL

Hi Shane, thank you! It was a plugin conflict, the "Restricted site access" plugin redirected to the WP login screen. My issue is resolved now. Thank you!