[Closed] recently post content isn't showing for logged out users.

[Author]

Posts

[jaredK]

Tell us what you are trying to do?
Recently custom post type isn't showing content for logged out users (guests) It is supposed to show for everyone. It is affecting all "Advanced trainings" posts.
Is there any documentation that you are following?
no
Is there a similar example that we can see?
hidden link
What is the link to your site?
hidden link

[jaredK]

The picture that is attached shows what it looks like when logged in. When you go to the link when not logged in it only shows title.

[Christopher Amirian]

Hi there,

Would you please deactivate the Toolset Access plugin and see if the same issue happens or not?

If not, then the issue should be the setting you have in Access for the users;

https://toolset.com/related-lesson/access-control/

If the issue continues without Access, it might be the problem with maybe another plugin such as a cache plugin.

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and Toolset add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thanks.

[jaredK]

I try a few things. This just started within the past couple of days. Has there been any known issues?

[Christopher Amirian]

Hi there,

Here is the list of the known issues:

https://toolset.com/errata/

I do not see any reports like this, but in your reply I did not get the answer from the result of the steps I asked you to follow?

Was the issue persisted without Toolset Access?

And what was the result for the possible conflict check?

You can also check for a possible theme conflict:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- See if the issue is fixed.

Thanks