Skip Navigation

[Resolved] Recent update, Map stopped working

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 3 years, 8 months ago.

Assisted by: Minesh.

Author
Posts
#2053079

I am trying to: Get the map to work again, no pins

Link to a page where the issue can be seen: hidden link

I expected to see: All the pins with hotel locations.

Instead, I got: hidden link

#2053179

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

When I debug bit further, I see the map "hotels-map" is loading two times rather one time.

It seems to me compatibility issue with Divi or other Divi addon plugins you are using.

I see you are using multisite and I do not have any access to your addon plugins so I can not check with what plugin there is a compatibility issue.

As a workaround, what I've done is I've created the following content template using Toolset and added the view to this content template:

[wpv-view name="hotels-map"]

=> hidden link
[set this content template to use "Fullwidth" from "Theme Options" section]

And removed the view from the following page from Divi's Fullwidth code module:
=> hidden link

And se the above page to use the content template I've created from the "Content Template" box on right sidebar.

I can see its displaying the correct view.