ReCaptcha No displaying in Form with error 'Missing CAPTCHA'

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	9:00 – 12:00	-
-	13:00 – 18:00	13:00 – 18:00	13:00 – 18:00	14:00 – 18:00	13:00 – 18:00	-

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Toolset Forms

This topic contains 1 reply, has 2 voices.

Last updated by Shane 5 years, 1 month ago.

Assisted by: Shane.

Author

Posts

October 3, 2019 at 4:20 pm #1355161

jonB-5

I am trying to add a captcha field to a new user registration form (see hidden link)

The Captcha does not display, and when submitting the form it throws and error saying 'Missing CAPTCHA'

I have tried creating a new form and a new page but this did not solve the issue.
I have tried with both CAPTCHA v2 and v3 credentials but this did not solve the issue.
I have tried adding the CAPTCHA in both standard and Expert Mode but this did not solve the issue.

I am using the latest versions of the toolset plugins as of 02/10/2019 (yesterday).

October 3, 2019 at 7:29 pm #1355273

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jon,

Thank you for contacting our support forum.

I can confirm that the captcha is there on the page but it seems to be hidden somehow.

It could be because of a plugin conflict or the theme. What I recommend that you do is to switch to a default wordpress theme and deactivate all of the non-toolset plugins and check again.

Also I would check to ensure that the Captcha keys are in fact correct for your site url as well.

Thanks,
Shane