Re-open a support ticket

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Assisted by: Minesh.

Author

Posts

July 25, 2024 at 12:21 pm #2709314

yehudaL

About a week ago I opened a support ticket, and wanted to add my reply now, but the ticket is closed ☹

Can I add my reply? It's not another question, just wanting to say a few words to Mateus.

Additionally, I cannot see the links that Mateus shared – they are hidden, even from me, and I'm logged in.

Can I see them somehow?

Thanks a lot

Yehuda

July 25, 2024 at 1:28 pm #2709319

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

You should be able to reply now.

You should try to logout, delete cache and cooking and try to login to your Toolset account again and check if you able to see the links.