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[Resolved] Random post data is being populated when editing new or an existing User Forms

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 2 voices.

Last updated by Minesh 4 years, 11 months ago.

Assisted by: Minesh.

Author
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#1768457
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I am trying to create a new user form using Toolset Forms, but different posts data is being populated for its slug and code in expert mode.

I attach an image showing a recently created form showing 'pagina-inicio' (another existing post) as slug and it´s content in the form editor field.

Wrong data shows when i try to edit an existing form also.

Thanks for your time.
Regards.

#1769145

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is really strange issue. Based on the debug information you shared, I can see you are using the latest stable Toolset plugins.

What if you create a new Toolset form and check what you see? - Do you see form or post content loaded as per the screenshot you shared?

#1769429

Hi Minesh, thanks for your reply.

Creating a new form shows the expected user fields, and changing to expert mode shows the form expected code. Is after saving that form when wrong data is loaded.

Thank you very much.

#1770263

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

what I would like to know is - what if you create a new form and try to add your desired fields and save it.
- Do you still see the same result as you shared?

If yes:
Can you please share link of your form that I should check and access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1773295

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

This is strange.

I visited the "test form" you created here:
=> hidden link

I've removed one field and saved the form and I can see the form content not the post content as you mentioned.