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[Resolved] question marks are displaying alongside dynamic content

This support ticket is created 2 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 7 replies, has 2 voices.

Last updated by tomG-10 2 years, 4 months ago.

Assisted by: Minesh.

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#2573831
screenshot0315.png

Tell us what you are trying to do? I've used Toolset to create a custom list / grid. It works perfectly except it sometimes displays question marks alongside the dynamic content. Sometimes those marks aren't there, but now they've returned.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? hidden link

#2574285

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share admin access details and let me check whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2574499

I'm sorry, but I don't quite understand how best to allow you to see the site in more detail. I have backed up the site and created a staging copy. Do I then set you up as an admin on the site so you can log into the site directly (in which case wouldn't I need an email address for you)? Or would it be best to follow these directions for sending a copy of the site to you?
https://toolset.com/faq/provide-supporters-copy-site/

#2574811

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Yes - please send me staging site access details.

You can create admin account using any email and send me the access details.

I have set the next reply to private which means only you and I have access to it.

#2575279

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

With the view that displays the content;
- hidden link

I've edit the first "Fields and Text' block that displays the "Length" field and removed the space after the "Length" text and saved the view and I can see the question marks are resolved.

#2575295

Yes. It looks like the question marks are resolved. Ok, so it was caused an extra space where it did not belong. Thank you!

I also see in this view that the entries on this same page are displaying in one column, rather than in the 5-across grid they should be (they look correct within the View itself). It looks as though the page is displaying the phone mode even though it's in a desktop browser. I've been experiencing that with different browsers - in some cases it looks fine and in other browsers it does not. Is that something you could help troubleshoot? Or do I need to open a separate ticket for that?

#2575317

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Glad to know that the solution I shared help you to resolve your issue.

As per our support policy - we entertain only one question per ticket. This will help other users searching on the forum as well as help us to write correct problem resolution summery. May I kindly ask you to open a new ticket with every new question you may have.

Thank you for understanding.

#2575321

My issue is resolved now. Thank you!