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[Resolved] Quantity + / – button not showing up – Woocommerce – Toolset – Oceanwp

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 5 replies, has 2 voices.

Last updated by Shane 5 years, 1 month ago.

Assisted by: Shane.

Author
Posts
#1359141

I am trying to: Use a layout to display Woocommerce product information

Link to a page where the issue can be seen: hidden link

I expected to see: Quantity buttons to increase / decrease product quantity. Just like how they are shown on regular WooCommerce products with OceanWp theme. (example: hidden link)

Instead, I got: No buttons.

#1359281

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Prasad,

Thank you for getting in touch.

If you setup the page without the woocommerce views customizations does the buttons appear ?

Please let me know.

Thanks,
Shane

#1359379

Hi Shane, I switched to 'WooCommerce Plugin Default Template' and the quantity buttons still do not appear.

#1359729

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Prasad,

I meant if you were to disable the woocommerce views plugin and allowed your page to be rendered by the default settings of your theme.

I suspect that your theme isn't able to hook into the default template of woocommerce but rather had its own custom template.

Please let me know.
Thanks,
Shane

#1360857

I will try disabling all other plugins and see if it is due to a plugin conflict. Will get back after I do this.

#1361423

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Prasad,

Please let me know the results of this when you can.

Thanks,
Shane