products relationship error

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 34 replies, has 3 voices.

Last updated by Minesh 3 years, 2 months ago.

Assisted by: Minesh.

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September 2, 2021 at 11:13 am #2158323

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'm not sure as I just installed the copy of the site you shared on my local server and I can not see any issues.

I need a way to see the issue to know whats going on.

- Did you try to disable the cache?
- On your live site - Do you have intermediary post type?
- What if you try to disable all other plugins and switch to default theme?
- Do you see anything with server's error log?

September 2, 2021 at 11:19 am #2158359

Eugene Mednikov

1. I've got ez-cache there, but it's only for front-end. It doesn't cache admin
2. Yes, there is intermediary post type.
3. I can't do it on live site. This is why you took a backup, isn't it?
4. Don't have access to server logs.

September 2, 2021 at 12:16 pm #2158381

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I suggest you should create a staging site on the same server using the copy of the live site and share the access details as we can not work/debug on live site.

I have set the next reply to private which means only you and I have access to it.

September 4, 2021 at 1:00 pm #2160641

Eugene Mednikov

It looks like a hosting issue though. I've copied the site to another server and it worked fine. It's not the only issue with this hosting. I've advised the client to move the site to another hosting...

September 6, 2021 at 5:15 am #2161699

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok great - you are welcome to close this ticket.

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