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[Resolved] Problems with Toolset WooCommerce Blocks

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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#1902089

I noticed that when I activated Toolset WooCommerce Blocks all the product layouts disappear, I only see a blank page. Why? Do I need to configure some particular parameter? Also, when the plugin is active, the Vendor page loads the same content twice (my site is a multi-vendor site). Could there be a conflict with WCFM - WooCommerce Multivendor Marketplace?

#1902521

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Could there be a conflict with WCFM - WooCommerce Multivendor Marketplace?
==>
We do not have any official integration with WCFM - WooCommerce Multivendor Marketplace plugin. What if you deactivate it for a moment - do you see other things working as expected?

Where exactly you see the blank page? Can you please share problem URL and access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1902711

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Once you activate the Toolset Woocommerce Blocks plugin, you should configure what template you want to display for your single product post. You can set that settings from here:
=> hidden link

I've set the setting to "WooCommerce Plugin Default Templates" and I can see its displaying the single product template as expected.

if you go to one of the vendors online (hidden link), you will find that it loads products twice: once inside the right layout, another outside layout (under the footer).
==>
It seems there is a conflict between the Toolset WooCommerce Blocks plugin and WCFM - WooCommerce Multivendor Marketplace plugin.

you should open a new ticket for this conflict. This will help other users searching on the forum.

#1902789

My issue is resolved now. Thank you!