The image that I see in my editor was not seen in the front and end.
Suddenly, Gutenberg is unavailable (which occurred mainly in toolset blocks).
Sometimes my work screen is visible on the editor, but it breaks on the front end. etc
It is still occurring repeatedly. I'm now dealing with deleting all the visit records, cookies, and cash from the Chrombrowser or working in the secret mode of the Chrombrowser.
The current site continues to change. Now, the screen of site users is often broken.
I want to get help with ways to eliminate or reduce this phenomenon.
I don't know if it's right to ask here, but I'm inquiring because most of the problems that occur to me occurred in modules made of toolsets.
Hello. Thank you for contacting the Toolset support.
You are describing multiple issues here and as per our support policy we entertain only one question per ticket. This will help other users searching on the forum as well as help us to write correct problem resolution summery.
Lets fix the issue one by one. Can you please share more details about your specific issue, maybe you can share problem URL(s) and few screenshot with description that should help me to understand your issue first.
In addition to that please share admin access details so I can dive in to your site and see whats going wrong with your setup.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
When the site is upgraded through development, there is no problem on the editor, but it often breaks on the front screen. Usually, it's toolset block.
Erase the cache and cookies, and after a while, the problem will be solved.
However, the same thing sometimes appears on the user's screen.
The site continues to be upgraded. There should be no problem on the user's screen. But I don't know how to do it.
That is kind of blizzard situation but until I do not have steps to reproduce or its not happening often you will have to track update process and once you reproduce it you should sharer the test site (a staging site) where I can see the issue. Otherwise I do not have any clue how we can help you out.
