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[Closed] Problem with Woocommerce compatibility

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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 4 replies, has 2 voices.

Last updated by Mateus Getulio 1 year, 3 months ago.

Assisted by: Mateus Getulio.

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Posts
#2689925

Tell us what you are trying to do? I have alert on Woocommerce: "WooCommerce has detected that some of your active plugins are incompatible with currently enabled WooCommerce features. "

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? hidden link

#2689926

Problem is with
Toolset WooCommerce Blocks

" This plugin is incompatible with the enabled WooCommerce feature 'High-Performance order storage', it shouldn't be activated. Manage WooCommerce features"

#2689931

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello,

Adding compatibility for HPOS is on our to-do list, but we have not done so yet, I'm afraid.

hidden link

Currently, we cannot provide a specific timeline for this, I will keep you informed about our progress through this ticket.

This relates mainly to Orders. Should you not be utilizing Toolset for queries or displays related to orders, you might still be able to activate HPOS and use it as intended.

If you're interested in using Toolset to display order details, WooCommerce has made available a backwards compatibility layer which can be accessed here:
hidden link

Best,
Mateus

#2690213

I'm sorry to hear that.

I am giving up using this tool, and would like a refund.

#2690348

Mateus Getulio
Supporter

Languages: English (English )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

I'm sorry to hear that you're not going to keep your subscription.

Is this feature that will be implemented in the next releases, the main reason you bought Toolset or are there other reasons for you to request the refund as well?

Toolset is a very complete suite of plugins and is full of useful features to help you build and maintain your site, with one license you get full access to Toolset Types, Blocks, Maps, Toolset Access, Forms and WooCommerce Views.

In case you really want to proceed with the refund request, it can be done here: https://toolset.com/buy/refund-policy/

Thank you, please let us know.

Mateus

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