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[Resolved] Problem with "what i see is what you get"

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 2 voices.

Last updated by manuelR-11 3 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#2169797
Schermata 2021-09-15 alle 12.19.26.png

I am trying to: i have a problem with "what i see is what you get" in the custom post type "testimonials" when i enter text in the field "what i see is what you get" and save nothing appears

Link to a page where the issue can be seen: hidden link

I expected to see:

Instead, I got:

#2169927

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is a known issue to us and already escalated to our Devs.
=> https://toolset.com/errata/content-of-wysiwyg-field-lost-when-updating-posts/

For now, you can downgrade to Types version 3.4.12.

#2169929

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Changing the ticket status.

#2170951

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

We just publish Types 3.4.14 that contains the fix for this issue. Could you please update ALL Toolset plugins to it's latest officially released version.

*** Please make a FULL BACKUP of your database and website.***
You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

#2171715

My issue is resolved now. Thank you!