This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.
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But advices to removing the existing grids and recreate them not resolved my problems.
Now I installed brand new instance of WordPress with Astra and Toolset Blocks and this issue still exist.
Maybe some help for you will be that I think that it appeared probably after upgrade PHP to 7.4 version.
On two of my other sites builded on Avada theme I had to add this code to function.php:
add_action( 'avada_before_body_content', 'decimalfix' );
function decimalfix() {
setlocale(LC_ALL, 'en_US');
}
I'm debugging on my local site to try and identify where the problem could be introduced (I don't have the issue locally, but I can follow the flow of the code, and it's not easy to debug the site on your remote server).
I don't have any news for yet, but I'll get back to you when I do.
Could you please intensify your work on finding a solution to this bug? I raported this problem first time at 20 July. 🙁
It makes it very difficult for me to create new pages with Toolset and my clients keep asking when I will repair the existing ones.
Pretty please, so much!
I have now escalated this to the developers, I was unable to get to the bottom of the problem myself. I spent some time with one of the developers this morning looking into it together, but they were unable to quickly identify the cause.
It is now in the queue of development tickets, so I can't say how long it will take for them to resolve the problem, but they typically prioritise issues affecting many clients, and this problem only occurs on your server.
I created a copy of your site on a sandbox server so that you can see it working normally: hidden link
As it may be a while before a solution from our developers, you may want to add some CSS directly yourself to force the correct sizing of the grid.
It should be enough to add something like the following in an HTML block lower in the page than the grid: