I am trying to: i have a problem with filter taxonomy
Link to a page where the issue can be seen: hidden link
I expected to see: Filtered post
Instead, I got:
Hello and thank you for contacting Toolset support.
I assume that your website is currently restricted to logged-in users, right? Because I am getting a 404 error on that page.
Would you allow me temporary access to your website? Your next reply will be private to let you share credentials safely. ** Make a database backup before sharing credentials. **
Please provide an example that will help me, quickly, see the issue, instead of trying to figure out what posts should be displayed for what filters. Something like this would really help:
1. I go to xxx
2. I do xxx
3. I expect to have xxx
4. Instead I get xxx
Thank you for the credentials. I confirm they work. However, I don't have enough permissions to check the view. hidden link
I will also need your reply to my last question. Please provide an example that will help me, quickly, see the issue, instead of trying to figure out or guess what posts should be displayed for what filters. Something like this would really help:
1. I go to xxx
2. I do xxx
3. I expect to have xxx
4. Instead I get xxx
ok i update the permission
Thank you for the permission. But, I still do not understand the issue. I could not find a page that is meant to be displayed here hidden link
I can't guess what is the issue if you don't explain it. I am sure you will understand that we, supporters, work on too many users' websites, and we can't keep track or guess what the user wants to do.
Please explain the issue in this manner:
1. I go to xxx
2. I do xxx
3. I expect to have xxx
4. Instead I get xxx
Without your explication, I am afraid, I'll remain helpless.
