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[Resolved] Problem with CPT template

This support ticket is created 2 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by Rostislav Avtodiychuk 2 years, 1 month ago.

Assisted by: Minesh.

Author
Posts
#2459561

Tell us what you are trying to do? Hello, I made a template for my custom post types, and I can't understand, on some records I see an error,

"Warning: is_writable(): open_basedir restriction in effect. File(/home/gastro/gastro.org.ua/) is not within the allowed path(s): (/home/gastro/gastro.org.ua/www:/home/gastro/.system/tmp:/usr/local/pear) in /home/gastro/gastro.org.ua/www/wp-content/plugins/types/vendor/toolset/types/embedded/views/image.php on line 392"

on some postsis no on others. I suspect that this is a hosting error, but I don't know how to address them, maybe you can tell me how to solve this problem. thank you.

Here i see error - hidden link
Here without error - hidden link

Thank you for help

#2460465

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Based on the warning details you shared with your initial post, the warning is shown seems because of a configuration on your server preventing access to certain files.

You may need your hosting company to help modify the security settings of your server to remove an open_basedir restriction based on this filepath. I suggest reaching out to your hosting company with the contents of this warning message to ask for assistance resolving the open_basedir warning message.

If they share any information that this is because of Toolset, we are happy to help but can you take the initial step and get in touch with your hosting company and share with us what details they share with you.

#2460665

My issue is resolved now. Thanks to your recommendation on how to contact the hoster, my error was resolved. Thank you!