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[Resolved] Problem installing Module Portfolio .

This support ticket is created 5 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Dirk De Waegeneire 5 years, 2 months ago.

Assisted by: Christian Cox.

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#1305571
Screenshot 2019-07-31 at 14.52.20.png

I'm trying to install a Portfolio Module but keep getting an error message
I'm not very technical so I don't know if it is the WP or Host problem or that I need to install other element from Toolset first
Thanks
Dirk

#1305703

Hi, I have seen a few other reports recently of Twig dependency problems so my initial guess is it's not a server problem. Can you try the following troubleshooting steps first?
- Temporarily switch to a default theme like Twenty Nineteen and deactivate all plugins except Types, Views, and Module Manager
- Make sure your Toolset plugins are up-to-date
- Test again. If the installation is successful, reactivate your theme and other plugins and watch for any additional error messages.
- If the installation is not successful, we can do a more in-depth investigation.

#1305795

My issue is resolved now. Thank you!

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.