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[Resolved] Price Filter don´t work

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 5 years, 8 months ago.

Assisted by: Christian Cox.

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#1212578

Hi there,

I am trying to:
Sorting by Price asc (german: nach Preis) and sorting bei post name (german: nach Artikelname)

Link to a page where the issue can be seen:
hidden link

I expected to see:
correct sorting

Instead, I got:
wrong sorting

I have deleted the filters and selected new filters. But that didn´t help.

Thank you for your support.
Best regards
Uwe

#1212782

Hi, can you try these troubleshooting steps first?
- Temporarily disable all plugins except Types and Views, deactivate all custom code snippets in Toolset > Settings > Custom Code, then activate a default theme like Twenty Nineteen. If you need to activate a Maintenance Mode plugin during testing, that is okay.
- Test again. If the problem is resolved, reactivate your parent theme, then child theme, then other plugins one by one until the problem returns.
- If the problem was not resolved, please edit this View and open all the Query Filter sections. Take a screenshot so I can review the settings, then copy + paste the code from the Loop Editor here for me to review.