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[Resolved] presentations of columns and image width in a view on mobile

This support ticket is created 2 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 8 replies, has 2 voices.

Last updated by nilsM 2 years, 6 months ago.

Assisted by: Christopher Amirian.

Author
Posts
#2542521
Column_Issue.jpg
Image_issue.jpg

Hello there,

I created a view which works fine but I have two design issues .

First issue:
I created three custom search fields, each of it shall be shown in a separate column. The columns should be shown side by side and since some days this didn´t work any more although I changed nothing on the settings. Now the columns are always displayed among themselves, as far as I can see the settings are still correct but...

Second Issue:
The images of the View Output shall have the fullwidth of there containers but I don´t know how to set this on smartphone on the desktop version it works.

Both issues are on this page:
hidden link

Attached screenshots of the issues.

I hope you are able to help me with this problems,

Thanks
Nils

#2543657

Christopher Amirian
Supporter

Languages: English (English )

Screenshot 2023-01-29 at 17.35.02.png

Hi there,

For the first issue please go to the block editor and click the top left hamburger menu to show the list of the blocks hierarchies.

Check the attached screenshot, inside the custom search block you can add a container block and a grid block to create the proper columns you want.

After that you can drag the items you want inside each column.

For the second issue please go to the block editor, select the view block. From the right side expand the Custom CSS and JS option and add the CSS code below:

.wp-block-image.tb-image.tb-image-dynamic.tb-image-frame-none {
   margin-left: 0;
   margin-right: 0; 
}

Thanks.

#2544045

Hello Christopher,

thank you for your support. Unfortunately I can not open the content-template at the moment. If I try I get the message "there is a critical failure on your website".

Here the debug-informations:

#2544957

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Please enable WordPress debug so that instead of the message you shared you will see the actual underlying error. Please share that error with us:

Would you please access your website files and edit the "wp-config.php" file on the root folder of your WordPress installation and add the code below into the file:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', true );

Please add the code above the line below:

/* That's all, stop editing! Happy blogging. */

For more information:
https://wpml.org/documentation/support/debugging-wpml/

Also, please test for a possible conflict:

- IMPORTANT STEP! Create a backup of your website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and Toolset add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thanks.

#2545013

Hello Christopher,

thanks for your support. I did what you recommend, here the error which comes when I try to open the toolset-content template in the backend.

Warning: Attempt to read property "dynamic_sources_content_processed" on null in /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-content/plugins/toolset-blocks/vendor/toolset/dynamic-sources/server/Sources/PostContent.php on line 62 Fatal error: Uncaught Error: Attempt to assign property "dynamic_sources_content_processed" on null in /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-content/plugins/toolset-blocks/vendor/toolset/dynamic-sources/server/Sources/PostContent.php:67 Stack trace: #0 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-content/plugins/toolset-blocks/vendor/toolset/dynamic-sources/server/DynamicSources.php(514): Toolset\DynamicSources\Sources\PostContent->get_content() #1 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-includes/class-wp-hook.php(308): Toolset\DynamicSources\DynamicSources->get_source_content() #2 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-includes/plugin.php(205): WP_Hook->apply_filters() #3 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-content/plugins/toolset-blocks/vendor/toolset/dynamic-sources/server/Cache.php(92): apply_filters() #4 [internal function]: Toolset\DynamicSources\Cache->get_data_for_sources() #5 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-content/plugins/toolset-blocks/vendor/toolset/dynamic-sources/server/Cache.php(49): call_user_func_array() #6 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-includes/class-wp-hook.php(308): Toolset\DynamicSources\Cache->add_cached_data() #7 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-includes/plugin.php(205): WP_Hook->apply_filters() #8 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-content/plugins/toolset-blocks/vendor/toolset/dynamic-sources/server/DynamicSources.php(967): apply_filters() #9 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-includes/class-wp-hook.php(308): Toolset\DynamicSources\DynamicSources->get_dynamic_sources_data() #10 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-includes/plugin.php(205): WP_Hook->apply_filters() #11 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-content/plugins/toolset-blocks/vendor/toolset/dynamic-sources/server/DynamicSources.php(942): apply_filters() #12 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-includes/class-wp-hook.php(308): Toolset\DynamicSources\DynamicSources->register_localization_data() #13 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #14 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-includes/plugin.php(517): WP_Hook->do_action() #15 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-admin/edit-form-blocks.php(272): do_action() #16 /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-admin/post.php(187): require('...') #17 {main} thrown in /mnt/web304/b1/88/52592388/htdocs/qx-gruppe/wp-content/plugins/toolset-blocks/vendor/toolset/dynamic-sources/server/Sources/PostContent.php on line 67

#2545433

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Thank you for the message, it seems to be related to the known issue below:

https://toolset.com/errata/editing-content-template-produces-something-went-wrong-you-are-not-allowed-to-do-that-error-message/

Would you please create a backup of your website and follow the steps mentioned there?

Thanks.

#2551089
column_issue.jpg

Hello Christopher,

thanks. I did what you recommend and now it works I have again access to the content-template.

It was also possible to fix the problems of the image width with the css you provided:-)

But the problem with the columns still exists, in the backend the settings are correct, that means I have three columns
but in the frontend it´s not displayed correct.

See the attached screenshot

Please have a look again.

#2552977

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Would you please create a new view and try again to see if the new view has the issue fixed?

If the issue persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

In the next reply please give me the information to know which view and page to check.

Thank you.

#2553491

My issue is resolved now. Thank you!