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[Resolved] Potential bug in repeating groups

This support ticket is created 6 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by hannahM 6 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#632311

I had a previous support ticket relating to this here: https://toolset.com/forums/topic/using-repeating-groups-to-create-slider-potential-bug/ which was unresolved.

I received an email this morning that it would be closed in a few days but it seems it is already closed and I now cannot reply.

Can someone please make the next reply private so I can supply a link to the site files and database again so that this can be investigated.

FYI: Currently when a reply is set to private the user is forced to enter WP admin and FTP details whereas all I need to do is provide a dropbox link: is it possible to only set the text field to be private rather than making the other fields compulsory?

Many thanks

Hannah

#633051

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Hannah,

Thank you for contacting our support forum.

I'll have a look at this for you.

The private fields have been enabled.

Thanks
Shane

#633052

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

private fields

#638715

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Hannah,

I'm just getting to take a look at this for you because our forums are closed on the weekends so I'm downloading the duplicator right now.

Thanks,
Shane

#644208

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Hannah,

It seems like this isn't a duplicator package.

Would you mind providing me with access to the site so that I can take a look at the issue and create the duplicator if needed?

The private fields will be enabled for the next response.

Please also provide an example page where I can see the issue.

Thanks,
Shane

#651944

Hi Shane,

My apologies, it appears as though the issue is no longer occurring. I'm not entirely sure what's happened, but it appears to now be fixed.

Thanks

Hannah