[Resolved] Posts not appearing in alphabetical order

[Author]

Posts

[davidR-12]

Here you can see a category page with the products listed in alphabetical order:

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However, on this page the products list in alphabetical order but then there are others at the ened:

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These are using a Product category WordPress archive set to order by post title. However, changing to other order systems does nothing.

[Minesh]

Hello. Thank you for contacting the Toolset support.

I found that you are using few ordering plugins:
- Simple Page Ordering
- WooCommerce Sequential Order Numbers

What if you disable those and change to default theme - Do you see any difference?

If there is no difference:
Can you please share access details so I can check what's going wrong there?

I have set the next reply to private which means only you and I have access to it.

[Minesh]

I would like to know here:
I found that you are using few ordering plugins:
- Simple Page Ordering
- WooCommerce Sequential Order Numbers

What if you disable those and change to default theme - Do you see any difference?

Did you try to disable those plugins? As I can see we are displaying the term archive and on one term the order is working and on another its not working, this is strange.

Is it OK for you if I deactivate all non-Toolset plugins on your install?

[davidR-12]

Hi Minesh,

I tried disabling the 2 plugins and switching to another theme but no change.

I cant allow you to disable the plugins as the site is live. Can I send you a Duplicator file zip for you to test?

Regards,

David

[Minesh]

I've added the following code to "Custom Code" section offered by Toolset:
=> hidden link

add_action( 'pre_get_posts', 'func_change_order_tax_archive'); 
function func_change_order_tax_archive($query){
       if (!is_admin() && $query->is_main_query() and  $query->is_tax( 'product_cat')) {
     
           //Set the order ASC or DESC
           $query->set( 'order', 'ASC' );
           //Set the orderby
           $query->set( 'orderby', 'title' );
        } 
}

More info:
=> https://toolset.com/documentation/adding-custom-code/using-toolset-to-add-custom-code/

Can you please confirm it works now as expected.

[davidR-12]

Hi Minesh,

Thank you for this. Does this mean that the products are hard coded to be listed in alphabetical order now regardless of what is set in the view?

Regards,

David

[Minesh]

Does this mean that the products are hard coded to be listed in alphabetical order now regardless of what is set in the view?
=> yes , this is true but this only applies on Product category archive pages not on all pages.

For example:
=> hidden link
=> hidden link

[davidR-12]

Thanks Minesh.