Home › Toolset Professional Support › [Resolved] Post type saving give 403
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Tagged: Types plugin
This topic contains 16 replies, has 2 voices.
Last updated by Minesh 5 years, 10 months ago.
Assisted by: Minesh.
I am trying to:
Update Post type and we get a 403. its ONLY this action we get the 403. everyting else works.
it works in one beta-version but was moved/copied to a new destination, and gives this error.
Link to a page where the issue can be seen:
this is a developing site form pn.procedit.se herer is where the error accurr:
hidden link
the host says that its not error at thier server... (as always) i have inactivated all plugins exept toolset, but still get the error.
ihave tried to remove .htaccess but then i get a error of the toolset field.php.
:
Parse error: syntax error, unexpected '[', expecting ')' in /home/u/u3606239/www/websites/packnews_beta/wp-content/plugins/wpai-toolset-types-addon/libraries/toolset-fields/field.php on line 244
this is an addon of WPML toolset add-on.
i have made an backup - but pls look, and be carefully 🙂
Hello. Thank you for contacting the Toolset support.
Well - after checking the debug information you shared with me, I found that you are running with outdated Toolset as well as WPML plugins.
*** Please make a FULL BACKUP of your database and website.***
May I kindly ask you to update ALL Toolset as well as WPML plugins to it's latest official release version and check if that help you to resolve this issue.
You can download latest Toolset Plugins from: https://toolset.com/account/downloads/
More info:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed
You can download latest WPML Plugins from: https://wpml.org/account/downloads/
More info:
=> https://wpml.org/faq/install-wpml/
If your issue still persists - you need to follow the basic debug steps:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
If above step does not help - I will need to debug this further. Please let me know by following above steps help you to resolve your issue?
hello,
i did update all plugins, still same error.
i did also inactiave theme. still same error.
i did inactiave modsec on server, still sam error
i dit try change php-versions from 7 , down to 5 , but still no luck, also tried 7.2, no luck
i i have tried to clean htaccess, i had set correct file-attibutes on fils and folders.
the thing is, is ONLY that function not working on my installation. (two installation madder of fact.)
i tried to dublicate the site just to try stuff out, and both is not working with this partically function.
{"core":{"Wordpress":{"Multisite":"No","SiteURL":"https:\/\/beta.packnews.se","HomeURL":"https:\/\/beta.packnews.se","Version":"5.0.3","PermalinkStructure":"\/%postname%\/","PostTypes":"post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, cred-form, cred-user-form, popup, popup_theme, wp-types-group, wp-types-user-group, wp-types-term-group, advanced_ads, wpcf7_contact_form, pt_view, personnel, portfolio, view, view-template, packsuppliers, cred_rel_form","PostSatus":"publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, hidden"},"Server":{"jQueryVersion":"1.12.4","PHPVersion":"7.2.13","MySQLVersion":"5.0.67","ServerSoftware":"Apache"},"PHP":{"MemoryLimit":"268435456","UploadMax":"10485760","PostMax":"52428800","TimeLimit":"20","MaxInputVars":"1000"}},"plugins":{"active_plugins":{"sitepress-multilingual-cms\/sitepress.php":{"Plugin 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Well - sorry, a but confusion here:
I'm looking here and I do not see the Toolset + WPML plugins are updated:
=> hidden link
Do you mean that you have updated the plugins on other staging site - correct?
Idid update toolset on both.
But, if i deactivate all plugins, even of wpml is not up to date that wouldent be any issue.
I put wrong site in wpml om patrikk-3 user...
I set beta and not beta2... There is a site in beta also. Identical. But have the same issue. With updated wpml.
Well - I need FTP access details to check this issue further.
*** Please make a FULL BACKUP of your database and website.***
Can you please send me working FTP access details.
I have set the next reply to private which means only you and I have access to it.
Well - this issue indeed looks like from the server or hosting.
=> hidden link
We can take next step as follows:
- Can you please check with your hosting authority and update us if the issue is from Toolset
- In addition to this, if you did not check your issue with minimum installation, I would suggest you to:
Please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- If your hosting authority confirms that issue is from Toolest, I would like to have a copy of your site.
Please send me duplicator package of your site in this case.
=> https://toolset.com/faq/provide-supporters-copy-site/
I have set the next reply to private which means only you and I have access to it.
As I wrote befor all plugins and theams was tested inactivated. And only toolset activaded witke the theam twenty eleven.
Same error
The host has spent 2 hours try to figure out the issue.
The toolset has worked in other installation. Bau after export import this happend on the new site.
Ill get back with a dublicate. But its rather BIG site!
You have full access as we speek on this installation.
OK.
- Can you tell me what exactly you have exported and imported? Using which plugin?
And I really need duplicator site so that I can deploy it on my test server. This is an exception and I'm not able to reproduce the issue locally that is why I need duplicator.
Can I have your permission to create duplicator package from the test site you shared and download it?
I used the toolset exportfunctions. And exported everything.
My steps:
Step 1 installed a new wp-installation
Step 2 installed everything includeing toolset then imported the settings, posttype and so on tajt i exoorted from toolset. Everything worked fine exept this issue.
So i have only used toolset for export/import
Yes you may dublicate. But its large. And I would like you to emideatly remove ALL users exept admistrators.
Everything must be ok by GDPR.
Well - after number of failed trials finally I'm able to make duplicator copy of your site. I'm currently downloading it.
Please hold on for further updates. I'll try to deploy it on my local server and start debugging. Please hold on for further updates.
yes. the space on the server was full.
there is 3gb space now again. thats why
Well - I successfully able to setup your site on my local test server and I do not able to reproduce the issue.
Please check the screenshot:
=> hidden link
Even after that I went to test site you shared here:
=> hidden link
I can see now - even on your test server - when I try to update the post, its works now.
Hey,
Well - thats not the issue. and not what i needed support on 🙂
You did try the wrong thing.
That you tried works verry well on my site aswell.
What im saying is that save custom post type dont work , under YOUR plugin Toolset / Post types / Packsuppliers - then try save that. then you get the error.
hidden link