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[Resolved] Post relationships disappearing after status update

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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#1128571
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I am trying to:
I have a custom field of a post relationship and everytime i select the related post and update status, the relationship disappears. This is happening on the front end and wp admin. Please see the images below:

#1129034

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Thomas

It's not clear to me from your description how the relationships are set up, and I want to try to reproduce the problem.

Could I access your site to see for myself?

I'll try to reproduce your set up—and issue—on a local test site, and if I can't I'll export your settings or take a copy of the site for further testing.

I will mark your next reply as private so that I can get log-in credentials from you—you may want to create a temporary admin user for me to use that you can later delete. And be sure to have a current backup of your site.

Which is the relationship in question, and which is the post edit screen you took your screenshots from?

#1132666

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Thanks for that.

I did some testing on my own site and see that the issue arises when you use custom post statuses, whereby the post reference is lost.

I've escalated this issue and I'll keep you posted.

#1133234

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

This has already been fixed by the developers and the fix will be included in the next Types update.

I don't have a date for that but it shouldn't be too long and I'll let you know when.

#1171193

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Sorry, reviewing my older threads I noticed I didn't advise you of the Types release (of which there have been several).

If you update and still have a problem, please let me know.