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[Resolved] Post relationship not shown in post editor

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 5 replies, has 2 voices.

Last updated by minanA 6 years, 2 months ago.

Assisted by: Nigel.

Author
Posts
#1140184

I am trying to: add post related

Link to a page where the issue can be seen:

I expected to see: relationship editor

Instead, I got: blank, no relationship menu

#1140341

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

There is not a lot to go on in your description.

If you go to Toolset > Relationships you have created a relationship between two post types, yes?

And if you edit a post of one side of the relationship, you expect to be able to connect to existing or add new connected posts of the other side of the relationship, right?

From your description it sounds like maybe you cannot do this last part.

Is that right? Perhaps you could include a screenshot of the post edit screen where the UI for post relationships should appear.

You should also try disabling all plugins except Types and Views to confirm whether you still see the problem; whatever the issue is, it could be caused by a conflict with another of your plugins.

#1140730

Hi Nigel,

I am sorry, I am not good in describing. Here I provide admin access for you:

[redacted]

Please check it out and let me know what you think

#1141347

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

The credentials you supplied didn't work (I've removed them from your reply in any case for security).

Let me set up a private reply for you where you can share site credentials (and only you and support can see them).

#1142246

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2018-11-07 at 12.41.05.png

I logged in to your site, and went to Toolset > Relationships where I saw you had several relationships created.

I see that you have a one-to-many relationship between Jadwal and Jurnal post types for example.

If I edit a Jadwal post I can see (at the bottom) the section to relate Jurnal posts, and if I edit a Jurnal post I can see the section to relate Jadwal posts. (See screenshot.)

Everything appears to be working normally.

If there is an issue can you please give exact details?

#1142271

Hi Nigel,

May bad. What I have to do is just logging in as "admin", not super admin.

My issue is resolved now. Thank you!