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[Resolved] Post Form Issue

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 17 replies, has 2 voices.

Last updated by ibrahimM 4 years ago.

Assisted by: Shane.

Author
Posts
#1849043
Post Form Toolset editing area.JPG
Post Form Fr End 2.JPG
Post Form Fr End 1.JPG

Tell us what you are trying to do?
Post Form Issue

Is there any documentation that you are following?
No

Is there a similar example that we can see?
Post Form Issue

What is the link to your site?
hidden link

#1849103

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ibrahim,

Thank you for getting in touch.

This issue seems to be related to the new [cred_il8n] shortcode.

Can you remove this shortcode wrapping around the labels and let me know if the issue still remains on the frontend?

Thanks,
Shane

#1849251
already delete the shortcode at label.JPG
same issue.JPG

Hi ;

I delete the shortcode. Same results

hidden link

#1849743

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ibrahim,

Would you mind allowing me to have admin access to the site to check on this one further for you ?

I may need to create a copy to test here locally if needed.

Thanks,
Shane

#1850039

Hi Shane ;

Any update on this.. ?

#1850043

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ibrahim,

Not as yet. However it does seems the issue is with the fields themselves. I've created a copy of the site and testing it here locally.

#1850045

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ibrahim,

I've done a few more tests and I can say that the fields are fine, the problem is essentially this user post type.

Perhaps there is a hidden naming conflict. Can you remake the post type under a different name with a different slug.

In my test I created a CPT known as User Profile and this worked. All I did was to switch your user field group to this new post type and set the form to create posts for this post type and it worked.

So I recommend doing this on your end.

Thanks,
Shane

#1850111

Ok will try to use different name,

Will get back to you later.

Btw , what time you will finish work today..

Thank You

#1850113

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ibrahim,

Right now its 3:10 pm GTM -5 so I will be available for 2 more hours.

Thanks,
Shane

#1850163

Do I need to delete this again?

[cred_il8n]

#1850227
example 6.JPG

1) I delete the old form,
2) Create New Post Form with different name (Force Register)
3) ~ Same setting form as old one
4) Clear cache
5) Result same

#1850239

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ibrahim,

Im not seeing where you say you've remade the post type.

#1850241
example 7.JPG

Hi Shane;

This one

#1850601

Hi Shane;

I guess..

I dont understand on this..

"In my test I created a CPT known as User Profile and this worked. All I did was to switch your user field group to this new post type and set the form to create posts for this post type and it worked"

Please advice

#1850843

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ibrahim,

What I meant was that I created a new Post Type called User Profile. This would mean that you will get a new post type with the slug user-profile. Do not use the original User post type that you've created.

The next thing that I did was to go to the custom field group and instead of having it assigned to the User post type I reassign it to the User Profile post type. Then I went to your form and made the change to the User Profile as well.

Once I did this the form fields begin to show up fine.

Thanks,
Shane