[Closed] Post Form Conditional Group Stops Working after Subsequent Saves

[Author]

Posts

[anna-maeT]

I am trying to: Include several conditional groups in a post form. The first time I save the form after adding a conditional group it works fine. If I edit the form and save it again, the conditional group stops working. It never triggers the true condition

Link to a page where the issue can be seen: It is more of a backend issue. I have to remove items from the group and add them back in before each save for the group to continue working.

I expected to see: The conditional group not needing to be edited when I am editing the field.

Instead, I got: a non-working conditional group on front-end display. The blocks form editor looks fine, but the expert mode shows the conditional shortcode, but has nothing inside it.

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please share the backend URL of the form and tell me what conditional statement you have added. Once I check on your install how conditions are setup, I will try to reproduce the issue on my rest site install and if the issue is confirmed I will report the issue in front of our Devs.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.