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[Resolved] Post Content are not Showing

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 6 replies, has 2 voices.

Last updated by Shane 5 years, 1 month ago.

Assisted by: Shane.

Author
Posts
#1562753

Tell us what you are trying to do?

We've created a template for POST and it already shows up, however, the contents are not showing like the Title, Post Content, Author. Can you let us know how to handle this? Thanks!

Link is here: hidden link

#1563009

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Loan,

Thank you for getting in touch.

From what I see on the page the post content is showing up.

However to display the post title you can use [wpv-post-title] for the author you can use [wpv-post-author]

Please let me know if this helps.
Thanks,
Shane

#1563607

Hi Shane,

The [wpv-post-title] wont work. We have custom fields for the Author and it's not working and also can you check why the description/content won't show up? Maybe there is something that needs to fix.

Can you have a take over on the site please and make it work? Thanks!

Let me know if you figure it out. Thanks!

Best,
Paul

#1564411

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Loan,

The issue seems to be the page builder.

However I would like for your to temporarily disable all the non-toolset and the pagebuilder plugin and see if the issue still remains.

Please try this and let me know as soon as possible. I may end up grabbing a copy of the website .

Thanks,
Shane

#1565343

Hi Shane,

It looks like the problem here is with the builder. I've disabled it and it's showing the contents. However, we've been doing these combinations and it's working properly but now it's not working anymore.

Can you please advise or maybe you could possible do something about this? We have a lot of sites that use the combination of the page builder (Beaver) and toolset.

Please let me know. Thanks!

Best,
Paul

#1568469

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Loan,

I'm going to be grabbing a copy of the site so that I can have a more detailed look at it here locally to see if I can figure why the shortcodes are not showing up.

Thanks,
Shane

#1568549

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Loan,

I did a check on the site and the issue is actually being cause by the "Ultimate Addons for Beaver Builder" Once i've activated this plugin the builder page started to not respond and the shortcodes stop rendering.

So I would recommend that you disable this plugin and then file a report with the support team for this plugin as our plugins work fine with default beaver builder plugin.

Thanks,
Shane