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[Resolved] Post Author filters not working

This thread is resolved. Here is a description of the problem and solution.

Problem:
Post Author filters not working

Solution:
In this special case we found that user has custom taxonomy added with the slug 'author', please note that author is a reserve word and you should not use reserve words as slug of taxonomy.

If you have such case, please disable the taxonomy or rename/chance the slug other than reserve word author.

Relevant Documentation:

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 21 replies, has 3 voices.

Last updated by randallH-3 6 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#954357

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok - thank you. Let me pass this information to concern person. I will get in touch with you as soon as I know more.

#955433

Update?

#955568

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've update for you that our Devs spotted the issue:

The problem is that there is a taxonomy named Authors with slug author so it collides with author parameter when filtering by author.

<em><u>hidden link</u></em> 

For now the workaround is to change the slug of your Authors taxonomy and try to resolve your issue.
OR
Disabling Author taxonomy, the filtering should start to work.

#956546

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Could you please confirm that the solution we shared help you to resolve your issue.

#956712
Screen Shot 2018-07-27 at 7.42.22 AM.png
Screen Shot 2018-07-27 at 7.42.13 AM.png

Yes, thank you. As mentioned, the shortcode attribute is not working too, when saved it becomes VIEW_PARAM. Please check screenshots.

#957142

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - I will handle your shortcode attribute not working query with different ticket.
=> https://toolset.com/forums/topic/split-post-author-filters-not-working-shortcode-attribute-is-not-working-too/

As per our support policy we handle only one question per ticket. This will help other users searching on the forum as well as to write correct resolution summery.

Regarding the author filter not working issue, I'm interested to know that how you able to create a taxonomy using the author as using this slug is not supported. Please check following screenshot.
=> hidden link

Please feel free to close this ticket.

#958380

Thank you.