Skip Navigation

[Resolved] Plugins are not being detected by WordPress and therefore cannot be installed.

This support ticket is created 7 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 2.48 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by Price 7 years, 5 months ago.

Assisted by: Minesh.

Author
Posts
#533112
Screen Shot 2017-06-05 at 11.56.54 PM.jpg

I am trying to: activate plugins

I visited this URL: hidden link

I expected to see: Layouts plugin and CRED plugin

Instead, I got: nothing.

Though many other Toolset plugins and themes are showing up and can be activated.

#533134

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is really strange that you have uploaded the Toolset plugins to plugins folder but its not showing on plugins page. This might be due to plugins are corrupted.

*** Please make a FULL BACKUP of your database and website.***
Could you please try to remove current plugins and try to upload it manually again? You can download latest Toolset plugins from your Toolset account page:
=> https://toolset.com/account/downloads/

#534501

Thank you, Minesh ????

I think my environment was just a little laggy and was NOT able to load the plugin code into memory, but everything is better now.