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[Resolved] Plugin Versions are not correct

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 4 voices.

Last updated by Beda 6 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#904012
toolset-Screen.jpg
Updates-Screen.jpg

In my Update plugins page I see that it is asking me to update 2 TOOLSET PLUGINS.

It says

Toolset Maps
You have version 1.4.2 installed. Update to 1.9.6.1. View version 1.9.6.1 details.

Toolset Module Manager
You have version 1.6.9 installed. Update to 1.9.6.1. View version 1.9.6.1 details.
Compatibility with WordPress 4.9.6: Unknown

I have attached the screenshot.

However, they wont' update. So i tried to do it manually. However when I go to the TOOLSET DOWNLOADS page, I see that the newest version of TOOLSET MAPS is v1.4.2 (which is what I already have on my site) and not v1.9.6.1 as the Updates page suggests. ( I have also attached screenshots.

Similarly, the latest stable version of TOOLSET MODULE MANAGER according to your TOOLSET DOWNLOADS page is v1.6.9 and not v1.9.6.1 as the updates page suggests.

If i try to update, I get the error...
"An error occurred while updating Toolset Maps: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"

What am I missing??

#904027

It's the same for me. It looks like there's an update for Maps, but it won't update because of the error that nedG mentioned.

#904031

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Guys,

I've brought this to our teams attentions, I suspect that this issue has to do with the preparations for the updates next week.

Thanks,
Shane

#904221

This is resolved.
To see the issue resolve the fastest possible, head to your WordPress Dashboard > Updates > Check Again.

Then the problems should be resolved and no more wrong updates should figure in the installer.