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[Resolved] Plugin Update

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Jamal 4 years, 9 months ago.

Assisted by: Jamal.

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#1600299
Capture d'écran 2020-04-25 08.47.41.png

***Tell us what you are trying to do?
I was trying to use Post relationships. It seems that my Toolset Types plugin 2.2.19 is too old for this
So I am trying to update Toolset Types. Unfortunately, I get an error "No update archive available. ()".
What I can do to solve this?

***Is there any documentation that you are following?
NO

***Is there a similar example that we can see?

***What is the link to your site?
hidden link

#1600323

Hello and thank you for contacting the Toolset support.

We have had an issue with our installer on version 2.2.19 that prevents automatic updates. You will have to do the update manually:
1. ** Make a full website backup. **
2. Deactivate Toolset Types.
3. Delete Toolset Types, this will not delete your content, content is kept on the database.
4. Install the latest version of Toolset Types, you can download it from your account page https://toolset.com/account/downloads
5. Activate Toolset Types.
6. Update any other Toolset plugins from the installer page at Plugins->Add New->Commercial(tab).

I hope this helps. Let me know if you have any questions.