Plugin Toolset Views Versión 3.6.1 rompe cuando vas a la pestaña personalizar

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 8.06 hours from now. Thank you for your understanding.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 2 years, 11 months ago.

Assisted by: Minesh.

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December 27, 2021 at 11:57 am #2253451

Rafael Corts

Captura de pantalla 2021-12-27 a las 12.55.24.png

Hola Ya me ha sucedio en dos paginas web, cuando tengo activado el plugin de Toolset Views y quero personalizar alguna parte del tema, con la opción por defecto de WordPress aparece un error de codigo, adjunto imagen para que podais ver el error.
La plantila es OceanWP.
Saludos.
Rafa Corts

December 27, 2021 at 12:44 pm #2253499

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Spanish support is not available at the moment. I'll try to help you in English. Hope this is OK.

This is a known issue to us. As you see with the errata page created:
=> https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

Please check the following note:

Note that this is a common file included with all Toolset plugins. In the example above the PHP error reports that the particular version of the file is loaded by the Types plugin, and so that is the file we are replacing with the patch. It could be that you need to update the file from a different Toolset plugin (which plugin is loading the file can be determined from the PHP error).

Can you please try to replace the file within all Toolset plugins on the same path and check:

plugins/any-toolset-plugin/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php on line 376

The file: vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php
- should be available with Toolset Types, Blocks, Forms, Access - Could you please try to replace it within every Toolset plugins.