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[Resolved] Plugin notice: You must have a valid subscription in order to get upgrades…

This thread is resolved. Here is a description of the problem and solution.

Problem:
Plugin notice: You must have a valid subscription in order to get upgrades...

Solution:
Types latest version 3.0.3 fixed this issue.

You can find proposed solution, in this case, with the following reply:
https://toolset.com/forums/topic/plugin-notice-you-must-have-a-valid-subscription-in-order-to-get-upgrades/#post-923884

Relevant Documentation:

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 3 replies, has 2 voices.

Last updated by sarahP 6 years, 4 months ago.

Assisted by: Minesh.

Author
Posts
#923130

I see this notice on all my sites with Views installed: "You must have a valid subscription in order to get upgrades or support for this plugin. Purchase a subscription or enter an existing site key. "

When I click the link to enter my key, I see:
"Toolset is registered on this site. Your Lifetime account gives you updates for life. "

I've seen several older support threads reporting the same thing, and based on the responses, this was supposedly resolved a few updates ago. I have updated to 2.6.2, but the notice persists on my sites.

I have tried unregistering one of the sites and re-adding the key; I also removed the site entirely and re-registered. I reinstalled Views too, but none of these fixed it.

Hope you can help.

Thanks,
Sarah

#923286

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - this is known issue to us. I will get in touch with you as soon as I have update on this.

#923884

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - we have published new version from almost all Toolset plugins.

Could you please update ALL Toolset plugins to it's latest official released version and try to resolve your issue.

*** Please make a FULL BACKUP of your database and website.***
You can download latest Toolset plugins from your accounts page:
=> https://toolset.com/account/downloads/

#924194

Thanks! The latest update (2.6.3) has resolved the notice.