Plugin does not update

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Types plugin

This topic contains 3 replies, has 2 voices.

Last updated by Shane 6 years, 5 months ago.

Assisted by: Shane.

Author

Posts

May 30, 2018 at 3:03 pm #906253

AlexanderN4266

Hi, I don't want to be rude but it is against Aalphus policy to provide access to a third-party. Once I did it and it cost me two months of sink costs, about 150 hours of work and a lot of nerves to restore the problem by setting a completely new host with a fresh IP and a lot of other tiresome things. One thing I can say is one time I tried to update, the system showed problem with Curl. It could be the issue, I guess.

May 30, 2018 at 7:34 pm #906406

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Alexander,

Could you let me know the exact curl message?

Thanks,
Shane

May 30, 2018 at 7:39 pm #906409

AlexanderN4266

cURL error 7: Failed to connect to api.toolset.com port 443: Connection timed out

May 30, 2018 at 7:57 pm #906422