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[Resolved] Plugin Conflict with Elementor and Toolset Layouts

This support ticket is created 4 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Europe/London (GMT+01:00)

This topic contains 4 replies, has 2 voices.

Last updated by shaneL 4 years, 3 months ago.

Assisted by: Nigel.

Author
Posts
#2087693

This page is built with elementor, and have no content related to Toolset

However, if the Toolset Layout plugin is active, the contents of this page disappear

When I disable Tool set Layouts plugin, the Elementor content displays

Currenlty, I have Toolset Layouts disabled to allow the contents of this page to display

#2087929

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

What kind of content is the page displaying?

Does it have a Layout assigned to it?

For example, if it is a single post of some custom type, is there a Layout template assigned to that post type?

Check their assignments at Toolset > Layouts.

#2087993

This is the page, hidden link

The page is a simple WordPress page built with elementor. There are no Toolset functions built into this page

I have given you admin access, if you log in and activate the Toolset Layouts plugin, and then view hidden link you will see how the contents disappear.

I built a new page, with a single elementor element (no toolset features) and I get the same problem with new pages

#2088237

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Screenshot 2021-06-14 at 10.53.23.png

You have a Layout assigned to Pages (i.e. it is the template used to display pages), but the template is empty (screenshot), so outputs nothing. It's not assigned to all pages, so those pages that do not have the template assigned will display as normal.

Given that it is an empty template it's redundant, so you should likely delete it. (Before you can trash it, you need to change the usage so that it is not assigned to anything.)

You also have an empty Layout template for Rooms, which would have the same problem.

Maybe you don't need Layouts on your site at all and you can delete those templates and delete the Layouts plugin?

#2088981

My issue is resolved now. Thank you!