PCLZIP_ERR_BAD_FORMAT (-10) - imposible to install or upgrade

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Module Manager

This topic contains 4 replies, has 2 voices.

Last updated by xaviP-2 6 years, 7 months ago.

Assisted by: Beda.

Author

Posts

May 25, 2018 at 7:44 pm #904070

xaviP-2

Captura de pantalla 2018-05-25 21.42.02.png

Hello

I can't install or upgrade maps and module manager

Every time red alert show this error: PCLZIP_ERR_BAD_FORMAT (-10)

I uninstalled maps to reinstall but now i have no toolset maps installed 🙁

Thanks in advance

May 26, 2018 at 9:04 am #904223

Beda

Please head to your WordPress Dashboard > Updates > Check Again.
Then the problems should be resolved, which means, no Updates should be available anymore.

This update was not supposed to show up ever, it was a glitch in the installer mechanism.

May 26, 2018 at 10:24 am #904264

xaviP-2

Captura de pantalla 2018-05-26 12.19.54.png

Hello, Thank you.
It still have an error
The problem persist.

I can't install maps, and module manager show an upgrade option with an error on finish

thank you 🙂

May 26, 2018 at 10:29 am #904267

Beda

There is no update to install.

This is an issue in the installer, that proposes an inexistent update.

Please head to your WordPress Dashboard > Updates > and press "Check Again".
If that does not work, please clear the browser cache as well.

If that as well does not solve this issue, can you add Log In Data to the site so I can have a look?

The updates that are showing are not to be installed, they simply do not exist.

May 26, 2018 at 10:53 am #904272

xaviP-2

After purge cache i can refresh update list without problem.
Thank you very much 🙂