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[Waiting for user confirmation] Pagination not working in a view

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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Last updated by Minesh 3 days, 20 hours ago.

Assisted by: Minesh.

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#2803559

We are experiencing an issue with pagination not appearing for the “Find an Implant Dentist” search on our website. Below are the details:

What are you trying to do?
We are trying to enable pagination for the "Find an Implant Dentist" search feature. This search is handled by the Toolset View named "Search By Distance - Find a Dentist Search". However, when we attempt to configure pagination settings within the View, no pagination controls appear on the front end.

Is there any documentation that you are following?
I have reviewed Toolset’s documentation on pagination setup, including this guide on pagination, but have not been able to resolve the issue.

Is there a similar example that we can see?
N/A

What is the link to your site?
The site is: hidden link

We can provide admin access to the support team if needed for troubleshooting. Please let us know how to proceed.

#2803625

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Yes, can you please share problem URL and admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2803962

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I'm not sure about the issue yet but there seems to be issue how you added the Query Filters to your view.

I've created the following simple view:
- hidden link

And I've created the following test page where I've added the above view as given under:
=> hidden link

[wpv-form-view name="toolset-test-view1" target_id="self"]

[wpv-view name="toolset-test-view1" view_display="layout"]

I can see the pagination without any issues.

Do you see the same issue if you try to create a brand new view?

#2804023

I created a new page and copied over the filtering needed for the original functionality of the search/filter to work and I still cannot see the pagination. I can see the pagination working in your example. What could potentially be the issue with how the Query Filters were added?

#2804080

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you create a new view with pagination and add this view to some page and check if pagination works.

If you see pagination works, try to add "Query Filters" one by one and check what filter is cauing the issue.

#2804398

I tried this but was not able to identify what Query Filters we causing the issue. Is there any other way we could debug why this is happening on this specific view?

#2804440

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

There must be few view settings corrupted. The best way to create a new view and play with new view.

If you added all query filters and if its working then you can keep using it. If you do not see it working after adding query filters try to remove query filters one by one and check if that help you to spot the issue.