Page with Form unreachable

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-	-	9:00 – 13:00
14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-	-	14:00 – 18:00

Supporter timezone: Africa/Casablanca (GMT+01:00)

Tagged: Toolset Forms

This topic contains 2 replies, has 2 voices.

Last updated by Jamal 4 years, 9 months ago.

Assisted by: Jamal.

Author

Posts

May 15, 2020 at 8:39 pm #1626433

fredericP

I am trying to:
Reach a page with a form.

Link to a page where the issue can be seen:
The page is now unreachable.

I expected to see:
The pasge

Instead, I got:

May 15, 2020 at 9:34 pm #1626485

fredericP

I found the guilty: WPML String Translation

Each time this / your plugin is activated (and other plugin deactivated) it crashes the wordpress.

I believe there is something wrong with toolset string translation. I have deactivated, but it is not a good solution.

Please investigate asap.

Thanks

May 16, 2020 at 7:29 pm #1627307

Jamal

Hello and thank you for contacting the Toolset support. The access is working for me.

However, to investigate this issue, I'll need to know what steps that trigger this error? Can you provide detailed steps to follow, such as:
- Go to ...
- Do ...
- ...
- I expect to have ...
- Instead, I got ...

I may also need to take a copy of your website for debugging.